If nothing else works, then your internet connection is likely the issue. You can also try moving closer to your router. Resetting the router may solve the issue, too, even if your internet works on other devices. For those of you using a VPN, you may need to disable it while you use Snapchat. Snapchat often stops working if it detects any third-party apps, including VPNs. If your internet connection is strong and works in other apps, Snapchat may not have the correct permissions to function.
This is often the case when you get a black screen instead of the camera view, for example. Necessary permissions can include Phone, Location, Storage, and others. Most apps download media and other types of data onto your phone, and if those files are corrupted, it can cause Snapchat to stop working. Read also: Force stop and clear cache explained. If you cannot send snaps to your friends even though your network is fine, there are a few options left.
First, try restarting your phone as mentioned above. This will remove all Snaps sent and received, so any unopened Snaps will be lost. This will also delete any Snaps sent and received with that friend, but it may fix the issue. If none of these solutions manage to fix the problem, all hope is not lost. The latest version that has fixes for this issue is Want to know more about us? Head here. Previous article. Next article. I've been interested in tech for as long as I can remember.
And I used to be a Windows Phone enthusiast. When I am not writing about tech, I'm on the couch playing games with my squad. Cookie banner We use cookies and other tracking technologies to improve your browsing experience on our site, show personalized content and targeted ads, analyze site traffic, and understand where our audiences come from.
By choosing I Accept , you consent to our use of cookies and other tracking technologies. Cybersecurity Mobile Policy Privacy Scooters. Phones Laptops Headphones Cameras. Tablets Smartwatches Speakers Drones. Accessories Buying Guides How-tos Deals. Health Energy Environment. Back in October , when there was a lot of people writing comments about the app issues on Twitter, the official Snapchat Support Account posted the following tweet:.
The team said that the best course of action for the users was to manually update Snapchat in the App Store or Google Play Store if you have an Android. After the update, the issue should be in theory solved, and all the users could go back to sending snaps. The issue might be your internet connection, your Wi-Fi, or mobile data. Turn on your data and turn off your Wi-Fi. This should show you if the problem is the internet connection.
Read our how to unlock Snapchat account guide.
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