Check compatibility The version of macOS that came with your Mac is the earliest version it can use. To confirm compatibility before downloading, check the minimum hardware requirements: macOS Big Sur 11 hardware requirements macOS Catalina Published Date: November 01, Log in. For a better experience, please enable JavaScript in your browser before proceeding.
Cannot download El Capitan from App Store Thread starter BarbMac Start date Dec 27, BarbMac Member. Went to the App store where a few days ago I successfully downloaded a Sims game app and clicked 'Get' Unknown error. One gotcha is apparently having different IDs for iTunes and the App store, however my Apple ID is the same for both I've not actually purchased anything from iTunes, however it's been upgraded to the latest version. The other thing was accepting the terms and conditions for iTunes.
I can't imagine I wouldn't have clicked on 'accept' when I was prompted to do so on the last upgrade. Tried to download El Capitan again a few times after various tries to solve the problem, but failed, same message. So that leaves me scratching my head I've logged in and out of the App store and also my user account on this laptop.
User profile for user: kb kb More Less. Reply I have this question too I have this question too Me too Me too. View answer in context. Helpful answers Drop Down menu. Loading page content. Nov 8, AM in response to kb In response to kb Your mac is able to upgrade to High Sierra, the App Store recognises this and therefore you are refused the download of El Capitan. Reply Helpful 2 Thread reply - more options Link to this Post. Reply Helpful 1 Thread reply - more options Link to this Post.
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